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It’s graduation season around the world, and millions of graduates are stepping forward into the next phase of life with high hopes, ready to apply what they’ve learned. Graduation provides a moment for reflection on what they have achieved and on what they’d like to accomplish in the coming years.
In that light, Darden Ideas to Action offers these words of wisdom for graduates (and anyone else) on how real people with a real sense of purpose can make the workplace more productive, responsible and, well, happy.
“Without trust, you cannot lead.” It’s a motto of sorts for Professor Morela Hernandez, as she explains in “How Leaders Build Trust.” But how do new leaders build it? Hernandez advises demonstrating relational leadership first. That means showing you respect your team, will seek their input on important matters and will treat them fairly. There are three “foundational” kinds of leadership (personal, contextual and relational) that each have an impact on trust. However, relational leadership behaviors stand out as “central determinants of follower trust creation” and the “lens through which all other actions will be interpreted.”
Under the right conditions, people can learn from incredibly difficult setbacks. In fact, in the presence of certain qualities, failure can be a primer for success. Professor Sean Martin takes a look at the UVA men’s basketball NCAA Tournament championship to highlight how a gut-wrenching experience can set the stage for a team’s development, given key characteristics: a learning orientation, high-quality feedback, adaptivity, and a balance of development of individuals and the team as a unit … to name a few. He elaborates in “The Art (and Science) of the Bounce Back: Organizational Lessons From UVA’s Historic National Championship.”
No form of communication can compete with the power of an executive’s physical bearing and aura of conviction. Leaders communicate their expectations and priorities not only through words, but through their presence and actions. Often, everyday moments present opportunities to practice leadership presence. The form of delivery looks different in everyday life, the backstage moments others may interpret as “the real you.” In “Practicing Presence in Everyday Life,” Professor Lili Powell offers ideas to help you hone these skills: Collect meaningful quotes, photos and stories to help with future presentations; practice mindfulness techniques; make time for reflective writing; and develop engaging responses to common questions, such as “How’s business?”
We’re in a new era in the history of business. The old bureaucratic-machine paradigm isn’t enough for success anymore, and today’s fast-changing economy requires a new framework for the workplace. As Professor Joseph Harder explains in “Bringing the Workplace to Life,” professionals need to take stock of their personal energy management, learn how to see colleagues as whole people rather than cogs in a machine and look out for seven keys to a strong workplace culture. It’s a recipe to balance changing workplace culture and maintain productivity so your organization and its people can thrive.
We will all face moments where our values and ethics are challenged in small but important ways. Professor James Detert in “Workplace Courage: When Vulnerability Signals Strength” notes that leaders who practice “voluntary vulnerability” — seeking negative feedback, accepting help, admitting they don’t know something or apologizing publicly — is considered an act of courage by colleagues, not weakness, and can often lead to better results at an organization. Professor Mary Gentile believes most people have a strong ethical foundation, but need practice to successfully act on their ethics. In “How to Act on Your Ethics,” Gentile provides tips on how to start practicing. “The key is to think strategically about what you can realistically do to meet your ethical goals, given the realities of your context.”
An expert in leadership, social class and ethics, Martin’s research addresses how organizational and societal contexts impart values and beliefs onto leaders and followers, and how those values influence their behaviors and experiences. His work has been featured in top academic journals, including Academy of Management Journal, Academy of Management Review, Journal of Business Ethics and Organizational Psychology Review, as well as mainstream media outlets including The New York Times, The Washington Post, Forbes, Fast Company, Inc., Harvard Business Review and Comedy Central.
Prior to joining the Darden faculty, Martin taught at Boston College’s Carroll School of Management and Cornell University’s Johnson Graduate School of Management.
B.A., University of California, Santa Barbara; MBA, California Polytechnic State University; Ph.D., Cornell University Samuel Curtis Johnson Graduate School of Management
Powell’s current academic interests are mindful communication and leadership presence. She also has expertise in leadership and management communication, corporate reputation and diversity. In addition to her roles as professor at the UVA Darden School of Business and UVA School of Nursing, she also serves as director at the University's Compassionate Care Initiative.
Powell has authored numerous cases and is co-author of Women in Business: The Changing Face of Leadership. She is currently working on a new book — Present: Leadership as Wise Practice. She has presented her work at the Academy of Management, the Association for Business Communication, the Management Communication Association, the National Communication Association, and the Reputation Institute’s Conference on Reputation, Image, Identity, and Competitiveness conferences.
Powell has been a consultant, facilitator, instructor and coach to a number of individuals and organizations. Her clients have included the Council for Public Relations Firms, Federal Bureau of Investigation, KPMG, Lagos (Nigeria) Public Schools, National Industries for the Blind, Premier, Providian Corporation, United Technologies, University of Virginia School of Medicine and World Bank. She has taught internationally and worked with Executive MBA students from IAE Business School (Argentina), IBMEC Sao Paulo (Brazil) and the Stockholm School of Economics (Sweden).
B.A., M.A., University of Virginia; Ph.D., Northwestern University
Harder’s research interests encompass leadership, organizational change and reward systems. In particular he studies procedural justice in organizations, the effects of perceived injustice on individual performance, perceptions and effects of leadership, and pay-for performance systems; his dissertation topic was “Pay and Performance in Professional Sports.”
Active in Executive Education as well as the MBA program, he has taught all over the world. Prior to joining the Darden faculty, Harder taught at the Wharton School of the University of Pennsylvania and Santa Clara University.
He is a passionate baseball fan and has attended 11 San Francisco Giants fantasy camps.
B.S., Bethel College; MBA, Santa Clara University; Ph.D., Stanford University
An expert on leadership and ethics, Detert’s research focuses on workplace courage, why people do or don’t speak up, and ethical decision-making and behavior. His research and consulting have been conducted across a variety of global high-technology and service-oriented industries, in addition to public sector institutions, including K–12 education.
Detert has received awards for his teaching in MBA and Executive MBA programs, as well as academic best paper awards for his work, which appears in many online and print media outlets. Prior to coming to Darden, he taught at the Johnson School of Management at Cornell University.
BBA, University of Wisconsin; MBA, University of Minnesota; M.A., Ph.D., Harvard University
Graduating to the Next Level: 5 Leadership Lessons for New Graduates (and Anyone Else)
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