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Communications in the Time of the Coronavirus: Lessons for Leaders

At a time of uncertainty and growing anxiety caused by the coronavirus pandemic, having transparent, consistent and empathetic communication with key stakeholders is more critical than ever. Darden Professor June West and Darden Executive-in-Residence Steve Soltis share four lessons in communicating through the fast-moving crisis.

Leading Through Crisis: Lessons From Past US Presidents

While no U.S. president has faced a challenge quite like the current one, what do past commanders-in-chief have to teach us about leading through a crisis. Professor Bob Bruner shares findings of the leadership styles of past U.S. presidents that could inform the current moment for leaders at all levels as we navigate the difficult path ahead.

Retail Health Clinic Leaders Help Flatten the Curve of COVID-19

The actions taken by retail health clinics — small primary care clinics located within retail outlets like Walmart’s Care Clinics or CVS’ MinuteClinic — will have a significant impact on public safety, and their actions may prevent the COVID-19 pandemic from overwhelming the U.S. health care system. Darden Professor Dennie Kim explains.

A New Model: Dynamics of Household Income and Consumption

What drives household consumption? Standard theories of consumer behavior may not fully account for a major driver of spending (or not spending). Professor Dan Murphy and colleagues have a new model to help us understand consumption choices and the broader effects of policymakers’ attempts to stimulate the economy.

Dennie Kim

Dennie Kim is an Assistant Professor of Business Administration in the Strategy, Ethics, and Entrepreneurship area at Darden. His research examines the design and performance of whole organizational networks, with particular interest in U.S. health care delivery and reform.

Leading Virtually Is Emotional

The science of collective intelligence is clear: a positive emotional state enables the highest levels of performance. How do we reach that in the midst of social distancing and the anxiety the COVID-19 pandemic breeds? Here: practical steps to create a positive virtual working environment and daily practices to foster emotional connection.

Why You’re Probably Hiring the Wrong People

Americans cherish the idea of the truly self-made man or woman. So why does an elite pedigree often win the day when it comes to hiring for the top jobs? What prevents managers from rewarding those who make the leap from one social class to another, and more importantly, what are we missing when we favor the well born?

Minority-Owned Banks: Doing More with Less

Minority-owned banks offer a valuable function in providing equitable support to minority communities and small-businesses. While they receive some government benefits, they also receive criticism for the support and a perception they’re “risky.” Is that criticism founded? Research analyzes actual outputs and inputs.

How to Leverage Virtual Technologies at a Time of Physical Distancing

Humanity is a social species — yet the coronavirus pandemic requires that we reduce physical contact. Here are actionable suggestions for effective interactions to help balance efficiency and connectedness, as modern technology helps us move our interactions to the virtual world and avoid significant social isolation.

What Leaders Need Now More Than Ever: A ‘Team of Rivals’

Churchill and Lincoln deliberately solicited the opinions of those who were willing to challenge them. Leaders may be best advised to evaluate where loyalty lies: the leader’s self-interest or the organization’s mission? Professor Detert discusses courageous leadership — necessary to get us through COVID-19.