Leadership & management

Conflicts among co-workers are ubiquitous in business. Sometimes they generate positive momentum, but they can often disrupt and stand in the way of workplace efficiency.

As a global manager, you must understand that every decision has both a flat and a lumpy component, and the economic growth of a country — whether fast or slow — will also affect your company’s strategy.

How can companies stop spinning their wheels and make real progress toward diversity and inclusion? This case study looks at how JPMorgan Chase worked on getting managers to recruit the best talent from the largest talent pool.