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Making the Ask, Part 1: The Key to Entrepreneurial Success

Making the Ask, Part 1: The Key to Entrepreneurial Success

You can’t always get what you want, but if you ask, you just might get what you need. Seasoned entrepreneurs seem to know this intuitively, and according to new research from Darden, they get what they need because they live by the mantra “Always be asking.”

Prototypes in HTML, CSS and JS Are the New PowerPoint

Prototypes in HTML, CSS and JS Are the New PowerPoint

Every year, more Darden MBAs are joining what you’d generally call “technology companies” for reasons that may be obvious to you if you read Ideas to Action. Darden faculty consider how to equip them for those roles.

The Power of an Idea Meritocracy

The Power of an Idea Meritocracy

To remain viable, most organizations will have to achieve not only higher-level technological capabilities, but also higher-level human cognitive and emotional performance.

Cup of Coffee

Customer Service and Bias: Starbucks Takes Stock

Tami Kim

Tami Kim

Kim’s research delves into firm transparency, consumer empowerment and implicit contracts, with special interest in interpersonal relationships in the digital age.

Post-Strategy: 4 Keys to Executional Excellence

Post-Strategy: 4 Keys to Executional Excellence

The key differentiator between bottom and top performers is not strategy but strategy execution. Professor Scott Snell delved into the topic at the Leadership in the Face of New Technology conference.

Crowdfunding: Beyond Financing

Crowdfunding: Beyond Financing

Crowdfunding is a good way to validate demand for a new product or service — and avoid pumping resources into a doomed business.

The Challenge of Raising Water Productivity

The Challenge of Raising Water Productivity

The world faces significant water challenges. There is a finite volume of fresh water that is accessible for human use, and we live in a world that has been steadily growing.

Wells Fargo

Communicating Through a Crisis: Wells Fargo Circles the Wagons

Since the global financial crisis of 2008, many American banks have dealt with publicity crises and a tarnished public image. Wells Fargo, however, was one banking giant that never required a public bailout and managed to come out of the crisis relatively unscathed, making its self-inflicted phony accounts scandal years later more dramatic.

Customer Engagement: 4 Types and New Maps

Customer Engagement: 4 Types and New Maps

To compete effectively in a fast-paced environment, companies are realizing they need to build deeper attachments with customers. They want customers who will do more than just shop — who will influence others, make referrals and even co-create new products.